Security review ready

Security and compliance for SMS employee surveys

HeyPulse handles employee roster data, message delivery, and survey responses for frontline teams. This page summarizes the security, privacy, and SMS compliance posture buyers should review before launching a pilot.

Roster and response data

HeyPulse stores workforce roster fields needed to send check-ins, segment results, and support account administration. Survey responses are shown according to each workspace's anonymity and attribution settings.

  • Names and contact fields
  • Role, location, department, manager, and custom metadata
  • Pulse answers, timestamps, comments, and opt-out status

Access controls

Dashboard access is designed around authenticated employer users. Admin and dashboard surfaces are blocked from indexing and separated from public marketing pages.

  • Authenticated dashboard routes
  • Admin-only management surfaces
  • Private and utility pages marked noindex

SMS compliance

HeyPulse by Berry Street Research Group LLC supports operational SMS check-ins for employer workforces. Employers must certify prior employee consent before saving mobile numbers, while HeyPulse records certification events and supports message controls and opt-out handling.

  • Consent certification before phone enrollment
  • STOP and HELP keyword handling
  • Public SMS compliance page for carrier review

Data minimization

Roster imports are flexible, but customers should only upload fields needed for segmentation, reporting, and message delivery. Extra fields are treated as metadata and can be reviewed before import.

  • Import review before save
  • Inactive worker skipping
  • Custom metadata visibility
Procurement FAQ

Security questions buyers ask first

Is HeyPulse SOC 2 certified?

This public page does not claim active SOC 2 certification. HeyPulse is designed to support security reviews, and certification status should be confirmed directly during procurement.

Can employees opt out of text messages?

Yes. Employees can reply STOP to opt out of HeyPulse by Berry Street Research Group LLC workplace check-ins, or HELP for support information.

Does HeyPulse sell employee data?

No. HeyPulse does not sell employee roster or survey response data. See the privacy policy for current legal language.