Keep your team. Catch frontline turnover before it happens.
HeyPulse automatically checks in with your hourly workers over SMS. No apps, no log-ins, 85%+ response rates. Spot employee friction in real-time.
😊 Shift ran smoothly, dock gates clear and all team on time.
🙂 Mostly support, truck dispatch was delayed 10m but resolved.
Traditional surveys fail frontline workers
Logistics, retail, healthcare, and hospitality workers don't check email. Paper feedback forms are ignored. HeyPulse delivers the feedback rates of direct texting with the automation of enterprise platforms.
| Feature | Email Surveys | Paper Suggestion Boxes | HeyPulse Text Surveys |
|---|---|---|---|
| Average response rate | 10% – 15% | < 5% | 85%+ |
| Friction level | High (Logins, dashboards) | High (Must find pen/box) | None (3-second text tap) |
| Manager alerts | Delayed (Weeks later) | Manual (Monthly check) | Instant (Real-time SMS notification) |
| Device compatibility | Desktop/Personal Smartphone | Physical | Any phone or inbox (SMS/email; RCS next) |
| Setup complexity | High (Weeks of training) | Low (Just a plastic box) | Ultra-low (5 min sync) |
Simple, Automated, and Compliant
We handle the entire stack: roster synchronization, carrier compliance rules, text deliveries, and trend logging.
Fast Roster Import
Upload a CSV from ADP, Gusto, BambooHR, or your scheduling system. HeyPulse maps worker profiles and mobile numbers for scheduled outreach.
Automated Pulse Prompts
Our engine automatically triggers text checks on your preferred cadence. Customize prompts from our library (safety logs, overall satisfaction, manager checks).
Actionable Alerting Engine
When a worker replies with low sentiment, managers are immediately alerted to resolve friction points before they result in turnover.
Imports rosters from your payroll and workforce directories
Don't see your payroll software? CSV importing takes less than 60 seconds.
Find the right frontline feedback workflow
HeyPulse supports SMS surveys, employee pulse programs, hourly retention workflows, and provider-specific roster imports.
SMS employee surveys
Replace low-response email surveys with text check-ins for hourly and frontline teams.
Hourly employee retention
Catch burnout, scheduling friction, and manager support gaps before they become resignations.
Turnover cost calculator
Estimate annual churn cost and connect the model to a prevention workflow.
Restaurant retention
Run post-shift check-ins for FOH and BOH teams after busy rushes.
Roster import guides
Map CSV exports from ADP, 7shifts, Toast, BambooHR, Workday, and more.
Security and compliance
Review SMS consent, roster data handling, privacy, and access-control posture.
Frontline question templates
Copy short pulse questions for workload, manager support, safety, and retention risk.
Restaurant post-shift questions
Use role-specific check-ins for FOH, BOH, closing, prep, and new-hire shifts.
Employer SMS consent guide
Prepare employee-facing SMS notices, STOP/HELP language, and launch checklists.
What is employee turnover costing your business?
Replacing an hourly employee costs roughly 16% of their annual salary (about $4,992 at $15/hr) due to recruiting expenses, training lag, and temporary understaffing. Adjust the parameters below, or review the calculator methodology.
Roughly 50 workers quit and need to be replaced each year in your workspace.
Based on a modeled 32% reduction in preventable turnover from catching and resolving workplace issues earlier.
Simple, transparent, per-head pricing
No long-term commitments, setup charges, or licensing fees. Pay only for workers you actually check in on.
10 workers = $25/mo · 100 workers = $250/mo · 500 workers = $1,250/mo
- Unlimited pulse check-ins over SMS and email
- Automated scheduled outreach rules
- Real-time manager alerts (text & email)
- Custom schedule and cadence settings
- Dedicated check-in phone number (carrier-registered)
- Managed A2P 10DLC carrier compliance
- Priority phone & email support (4hr SLA)
No credit card required to start · Setup in 5 minutes
Enterprise operations (10,000+ staff)? for bulk discount schedules, dedicated shortcodes, and SLA agreements.
Frequently Asked Questions
Everything you need to know about setting up text pulse checks.
Is employee feedback truly anonymous?↓
It can be configured either way. For high-trust feedback, you can configure anonymous check-ins where sentiment scores are tracked in aggregate. For safety or workplace friction tracking, you can configure attributed feedback so managers can immediately follow up with the worker to resolve the issue.
How does HeyPulse prevent texting workers too frequently?↓
Our system implements strict outreach caps. We default to checking in twice per week (on a scheduled weekly cadence). The frequency can be fully configured in your manager portal. If a worker ever finds the messages intrusive, they can reply STOP, which instantly opts them out in compliance with carrier policies.
What HR and payroll systems do you support?↓
HeyPulse connects directly to 7shifts, Square Team, BambooHR, and Gusto — paste an API key and your live roster syncs in seconds. ADP, Workday, UKG, Paychex, Toast, Rippling, and every other system work through smart CSV import that auto-detects each provider's export format. You can also add employees manually.
Which delivery channels are available today?↓
SMS and email check-ins are available today. Text delivery uses the approved HeyPulse A2P 10DLC sender, supports STOP/HELP/START handling, and falls back to email when a roster member has no mobile number or has opted out of texts. RCS rich-card replies are next on the same pipeline.
What is your setup time and how long does it take?↓
Setup takes under 5 minutes. Once you authorize your payroll software or drop in a list of mobile numbers, your first check-in campaign can be designed and scheduled. No employee training is required, as the interactions take place in their native messaging app.
Start catching employee turnover before it costs you.
Join operations and HR managers who use HeyPulse to boost employee satisfaction and save thousands in replacement recruiting costs.